EI - Attaining BSBPEF502 Develop and use emotional intelligence

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  EI - Attaining BSBPEF502 Develop and use emotional intelligence, by Carl Mocnik

First edition 2021, ISBN 978-0-6450384-3-9, 44 pages, perfect bound

This textbook addresses unit of competency BSBPEF502 Develop and use emotional intelligence. It describes how to develop and use emotional intelligence (EI) to increase self-awareness, self-management, social awareness and relationship management in the workplace.

This applies to those who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

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